Key Responsibilities: Handling inbound enquiries relating to road safety and public services Providing support via phone and digital channels Managing data entry, case notes, and emails with professionalism Navigating multiple systems and maintaining accurate records Supporting the public with clarity, empathy, and efficiency Key Requirements 2–3 years of customer service experience (call centre, retail, admin) Excellent written and verbal communication Intermediate computer skills (Outlook, Teams, typing, navigating multiple screens) Ability to learn new systems quickly Professional, reliable, and team-oriented Strong phone and email etiquette with good typing skills Previous government experience is a plus but not essential Pre-employment Requirements: NSW-based candidates only Must pass a National Police Check (High Risk role) Provide 2 professional references Must attend in-person assessment (approx. 90 mins in Parramatta) Internet speed and mobile phone must meet minimum requirements if eligible for remote work: 5 Mbps download, 2 Mbps upload, latency Smartphone for VPN 2FA Must pass speed test Further details available upon request APPLY NOW! Send your Updated CV with Cover Letter to Andi Fresnido andi@nbridge.com.au 0482077078 Northbridge Recruitment is always hiring! For this and other opportunities please visit. http://www.nbridge.com.au Only shortlisted candidates will be contacted. SPONSORSHIP IS NOT AVAILABLE for this role. Applicants must be based in Australia. customerservice admin contactcentre governmentjob nswjob recruitment hiring jobs careers jobsearch talentacquisition employers work jobopportunity northbridgerecruitment northbridge hiringnow wearehiring
